Quality Policy & Management Commitment:
CONTRACTA is an industrial maintenance and petroleum services company with multi-channel skills at the service of its partners. It
brings together several employees from different departments: Mechanical, Electrical, Instrumentation, Technical Support, ….
CONTRACTA Management publicizes the Quality Policy for its Quality Management System designed as an operational tool in accordance with the requirements of ISO 9001 v 2015.
CONTRACTA’s fundamental objective is to achieve maximum customer satisfaction, through services that meet customer requirements and expectations, with a commitment to respecting customer requirements, complying with applicable legal and regulatory requirements, and continuously improving the efficiency of the management system Within this framework, for CONTRACTA, belonging to the leading group in the sector is a culture, a line of conduct, a spirit and a vision that translate into a constant commitment to quality for our customers and partners, based on the deployment of the following strategic axes:
1- Maintain and strengthen relationships of partnership and trust with interested parties.
2- Comply with legal, regulatory and internal requirements.
3- Improve the working environment.
4- Continuous monitoring of skills.
5- Master the requirements that determine the operation of management systems and also the management system to ensure the effectiveness of actions.
6- Involve, empower, revitalize and motivate staff.
7- Implement and maintain effective communication between departments.
8- Protect personal data using the best possible combination of technology, people and processes.
9- Plan and develop activities for the continuous improvement of our services and processes. Plan and improve our processes, adopting and promoting progressively more ambitious quality objectives and targets, and identifying areas for improvement to enhance our competitiveness as part of a continuous improvement cycle.
Health, safety and environment policy:
The safety and protection of all our employees is our primary concern.
Our daily objective: to improve our management system and thus consolidate our position in terms of human, environmental and material safety.
CONTRACTA’s health, safety and environment policy is based on eight guiding principles which define the framework for action with regard to both our employees and our external partners. It applies to all our activities.
1.The Health, Safety and Environment policy is an integral part of CONTRACTA’s general policy.
2.CONTRACTA’s management and staff are aware of and apply this policy at all levels. Everyone is aware of his or her role and personal responsibility in preventing the risk of accidents, damage to health or harm to the environment.
3.Wherever it operates, CONTRACTA is committed to complying with applicable laws and regulations, and to implementing professional recommendations and best practices.
4. CONTRACTA systematically analyzes risks, dangerous situations, incidents and accidents, in order to implement the necessary corrective and preventive actions.
5. All new intervention sites are subject to a safety, health and environmental risk assessment incorporating all technical knowledge, CONTRACTA experience feedback and customer prevention plans.
6. CONTRACTA is committed to conserving natural resources and reducing the residual impact of all its activities, whether in terms of emissions, effluents or waste, in order to preserve the natural environment.
7. CONTRACTA adopts a constructive attitude of transparency and dialogue towards third parties on its safety, health and environmental protection policy, its commitments, its projects and its present and future achievements.
8. CONTRACTA is committed on a daily basis to training and raising the awareness of its personnel, and to maintaining their skills in order to optimize our services in complete safety.
